What is e-currency?
What is Liberty Reserve?
I don't have an LR account. How can I get one?
Why do I need an LR account?
How can I fund my LR account?
I want to convert my LR to cash. What should I do?
Can I pay cash at your office?
Which banks do you use?
How long does it take for you to fund my LR account?
Why is my account not yet funded?
What are your rates for selling and buying LR?
Can I come and visit your office?
I noticed an error in the amount credited to my account. What should I do?
My question is not answered here. What should I do?

What is e-currency?
E-currency means electronic currency and is a means of exchange with which you can make and receive payments.

What is Liberty Reserve?
Liberty Reserve is an account-based payment system where you can store value in U.S. dollars and transfer payments to others and receive payments from others. It is safe, reliable and confidential.
Payments are irrevocable (meaning they cannot be reversed). Liberty Reserve is instant, real-time currency for international commerce. In just minutes, you can send and receive payments from anyone, anywhere on the globe!

I don't have an LR account. How can I get one?
It is FREE to open a Liberty Reserve account. Once on the website, click Create Account and get an account. Click here to do that immediately.

Why do I need a Liberty Reserve Account?
You can easily pay for things online with your LR account without a credit card. You can also receive payments online. It is fast and simple.

How can I fund my LR account?
Simple. We will do that for you. Just Click here.

I want to convert my LR to cash. What should I do?
You can sell your LR to us and we pay you cash but you have to call us first.

Can I pay cash at your office?
No. For security reasons, we do all payments through a registered bank accounts.

Which banks do you use?
We handle payments through our accounts with Diamond Bank Plc. When you have placed your order, we will send an invoice to your email box. Our bank account details will be included in that invoice. You can also click on bank information on our website to get our bank account details.

How long does it take for you to fund my LR account?
Normally it takes other exchangers anywhere between 24 hours to 5 working days to fund your account. However, we attempt to fund all accounts within 1 to 4 hours depending on the number of payments in the list. If for any reason there is a delay, we will issue a refund.

Why is my account not yet funded?
Reasons why your liberty reserve account funding may experience delay include the following:
1. Due to your inability to give a correct Liberty Reserve account number or name.
2. Due to bad network in the bank that may delay our ability to confirm your payment on time.
3. Due to temporary network breakdown of the LR server.
4. Due to your inability to fill the funding form before making payment to our account.
5. Due to your inability to fill the payment notification form after payment.
6. Depositor's name and teller number on the payment notification form may not be entered correctly.
7. Funds were sent from an account under different name (name does not match user’s name)
8. 3rd party payment (user had someone else send funds on their own name or bank account to user’s e-currency account and vice versa)
9. There is a reasonable suspicion that received funds are fraudulent.
10. User ordering liberty reserve from $300 and above for the first time refuses to submit verification documents (scan copy of ID: driver’s license including user’s signature, copy of utility bill and signed agreement), or verification of the user’s identity is not satisfactory.
11. There is a reasonable suspicion that verification documents are counterfeit.

What are your rates for selling and buying LR?
Our rates vary with the prevailing market prices and forces but we can assure you that we have the best rates around. Just use our calculator to calculate how much your order will cost at the current rate.

Can i come and visit your office?
Of course yes but you must first call our hotline (from our contact page) to book an appointment. We require this for security reasons.

I noticed an error in the amount credited to my account. What should I do?
Just use the form on our contact page to inform us of the details of the error. We will act on it promptly.

My question is not answered here. What should i do?
Contact us with your question through our contact page.